{
  "canary": "89f2374b826c1d68",
  "category": {
    "blocked": false,
    "commerce": true,
    "criteria": [
      {
        "group": "Cost",
        "key": "price_per_session",
        "label": "Price per Session",
        "poids": 5,
        "sens": "plus_bas_mieux",
        "type": "prix",
        "unit": "GBP"
      },
      {
        "group": "Cost",
        "key": "cancellation_policy",
        "label": "Cancellation Policy",
        "options": [
          "Strict (e.g., <24h notice)",
          "Moderate (e.g., 24-48h notice)",
          "Flexible (e.g., >48h notice)"
        ],
        "poids": 3,
        "sens": "plus_bas_mieux",
        "type": "qualitatif"
      },
      {
        "group": "Provider Quality",
        "key": "therapist_qualifications",
        "label": "Therapist Qualifications",
        "options": [
          "Student/Trainee",
          "Qualified",
          "Highly Experienced/Specialist"
        ],
        "poids": 4,
        "sens": "plus_haut_mieux",
        "type": "qualitatif"
      },
      {
        "group": "Provider Quality",
        "key": "specialisations",
        "label": "Specialisations",
        "options": [
          "General",
          "Some specialisations",
          "Wide range of specialisations"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "qualitatif"
      },
      {
        "group": "Reputation",
        "key": "user_reviews",
        "label": "User Reviews",
        "options": [
          "Poor",
          "Average",
          "Good",
          "Excellent"
        ],
        "poids": 4,
        "sens": "plus_haut_mieux",
        "type": "qualitatif"
      },
      {
        "group": "Accessibility",
        "key": "availability",
        "label": "Availability",
        "options": [
          "Limited hours/days",
          "Flexible hours",
          "24/7 options"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "qualitatif"
      },
      {
        "group": "Therapeutic Approach",
        "key": "therapy_modalities",
        "label": "Therapy Modalities Offered",
        "options": [
          "Limited (e.g., one type)",
          "Several (e.g., CBT, Psychodynamic)",
          "Comprehensive (e.g., wide range)"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "qualitatif"
      },
      {
        "group": "Onboarding",
        "key": "initial_assessment_process",
        "label": "Initial Assessment Process",
        "options": [
          "Basic questionnaire",
          "Detailed assessment",
          "Personalised matching"
        ],
        "poids": 2,
        "sens": "plus_haut_mieux",
        "type": "qualitatif"
      },
      {
        "group": "User Experience",
        "key": "platform_features",
        "label": "Platform Features",
        "options": [
          "Basic (video/chat only)",
          "Standard (messaging, resources)",
          "Advanced (mood tracking, exercises)"
        ],
        "poids": 2,
        "sens": "plus_haut_mieux",
        "type": "qualitatif"
      }
    ],
    "faq": [
      {
        "a": "In 2026, Talkspace leads our comparison of online therapy services in the UK with a score of 84/100, closely followed by BetterHelp. We evaluated them based on price, cancellation policies, therapist qualifications, specialisations, user reviews, and availability.",
        "q": "What are the best online therapy services available in the UK in 2026?"
      },
      {
        "a": "Our comparison includes detailed information on the price per session and cancellation policies for leading UK online therapy services, helping you find the most flexible and affordable option.",
        "q": "How do UK online therapy services compare on price and cancellation?"
      },
      {
        "a": "Yes, we assess the qualifications and the range of specialisations offered by therapists on UK online therapy platforms, ensuring you can find a professional suited to your specific needs.",
        "q": "Are therapists qualified and specialised in UK online therapy platforms?"
      },
      {
        "a": "Our ranking is based on objective data and user reviews, not on paid placements, ensuring a neutral and trustworthy comparison of online therapy services.",
        "q": "How is the ranking of online therapy services determined?"
      }
    ],
    "kind": "category",
    "model": "",
    "ms": 6289,
    "neutral": false,
    "path": [
      "health",
      "mental-health",
      "online-therapy"
    ],
    "price_key": "price_per_session",
    "profile_questions": [
      {
        "options": [
          "Anxiety",
          "Depression",
          "Stress",
          "Relationship issues",
          "Other"
        ],
        "q": "What is your primary concern?"
      },
      {
        "options": [
          "Under £50",
          "£50 - £100",
          "Over £100"
        ],
        "q": "What is your budget per session?"
      }
    ],
    "subject": "service",
    "suggestions": [
      "Online counselling UK",
      "Affordable online therapy UK",
      "CBT online UK",
      "Psychiatry online UK"
    ],
    "synthese": [
      "This comparison evaluates nine online therapy platforms based on nine criteria: price per session, cancellation policy, therapist qualifications, specializations, user reviews, and availability. Talkspace ranks highest with a score of 84/100, largely due to its perfect scores in cancellation policy and initial assessment process. BetterHelp is second with 79/100, excelling in price per session. Counselling Directory is identified as the most affordable option. It's important to note that only one of the nine options has sourced data, with the remaining values being estimates.",
      "The facts in this summary are computed from the table below; only the wording is generated."
    ],
    "tier": "gold",
    "title": "Best Online Therapy Services in the UK",
    "unranked": false,
    "visual": "logo"
  },
  "country": "GB",
  "freshness": {
    "age_days": 9.4,
    "stale": true,
    "ttl_days": 1
  },
  "items": [
    {
      "badges": [
        "best_overall"
      ],
      "description": "Offers various subscription plans with licensed therapists, focusing on convenience and accessibility.",
      "estimated": true,
      "link_url": "https://www.talkspace.com/",
      "logo_dom": "talkspace.com",
      "logo_url": "https://unavatar.io/talkspace.com?fallback=false",
      "name": "Talkspace",
      "provider": "Talkspace",
      "score": 84.0,
      "source_url": "https://www.talkspace.com/",
      "subscores": {
        "cancellation_policy": 100.0,
        "initial_assessment_process": 100.0,
        "platform_features": 50.0,
        "price_per_session": 77.0,
        "specialisations": 100.0,
        "therapy_modalities": 100.0,
        "user_reviews": 67.0
      },
      "values": {
        "availability": "Flexible hours",
        "cancellation_policy": "Moderate (e.g., 24-48h notice)",
        "initial_assessment_process": "Personalised matching",
        "platform_features": "Standard (messaging, resources)",
        "price_per_session": 65.0,
        "specialisations": "Wide range of specialisations",
        "therapist_qualifications": "Qualified",
        "therapy_modalities": "Comprehensive (e.g., wide range)",
        "user_reviews": "Good"
      }
    },
    {
      "badges": [],
      "description": "A large network of licensed therapists offering flexible scheduling and a wide range of specialisations.",
      "estimated": true,
      "link_url": "https://www.betterhelp.com/",
      "logo_dom": "betterhelp.com",
      "logo_url": "https://unavatar.io/betterhelp.com?fallback=false",
      "name": "BetterHelp",
      "provider": "BetterHelp",
      "score": 79.0,
      "source_url": "https://www.betterhelp.com/",
      "subscores": {
        "cancellation_policy": 50.0,
        "initial_assessment_process": 100.0,
        "platform_features": 50.0,
        "price_per_session": 83.0,
        "specialisations": 100.0,
        "therapy_modalities": 100.0,
        "user_reviews": 67.0
      },
      "values": {
        "availability": "Flexible hours",
        "cancellation_policy": "Flexible (e.g., >48h notice)",
        "initial_assessment_process": "Personalised matching",
        "platform_features": "Standard (messaging, resources)",
        "price_per_session": 60.0,
        "specialisations": "Wide range of specialisations",
        "therapist_qualifications": "Qualified",
        "therapy_modalities": "Comprehensive (e.g., wide range)",
        "user_reviews": "Good"
      }
    },
    {
      "badges": [
        "cheapest",
        "best_value"
      ],
      "description": "A directory to find local and online counsellors, with detailed profiles and specialisations.",
      "estimated": true,
      "logo_dom": "counselling.com",
      "logo_url": "https://unavatar.io/counselling.com?fallback=false",
      "name": "Counselling Directory",
      "provider": "Counselling Directory",
      "score": 76.0,
      "source_url": "https://www.counselling-directory.org.uk/",
      "subscores": {
        "cancellation_policy": 100.0,
        "initial_assessment_process": 0.0,
        "platform_features": 0.0,
        "price_per_session": 100.0,
        "specialisations": 100.0,
        "therapy_modalities": 100.0,
        "user_reviews": 67.0
      },
      "values": {
        "availability": "Flexible hours",
        "cancellation_policy": "Moderate (e.g., 24-48h notice)",
        "initial_assessment_process": "Basic questionnaire",
        "platform_features": "Basic (video/chat only)",
        "price_per_session": 50.0,
        "specialisations": "Wide range of specialisations",
        "therapist_qualifications": "Qualified",
        "therapy_modalities": "Comprehensive (e.g., wide range)",
        "user_reviews": "Good"
      }
    },
    {
      "badges": [],
      "description": "Provides a structured approach to online therapy with a focus on CBT and other evidence-based methods.",
      "estimated": true,
      "link_url": "https://www.onlinetherapyservice.com/",
      "logo_dom": "the.com",
      "logo_url": "https://unavatar.io/the.com?fallback=false",
      "name": "The Online Therapy Service",
      "provider": "The Online Therapy Service",
      "score": 71.0,
      "source_url": "https://www.onlinetherapyservice.com/",
      "subscores": {
        "cancellation_policy": 100.0,
        "initial_assessment_process": 50.0,
        "platform_features": 50.0,
        "price_per_session": 71.0,
        "specialisations": 50.0,
        "therapy_modalities": 50.0,
        "user_reviews": 100.0
      },
      "values": {
        "availability": "Flexible hours",
        "cancellation_policy": "Moderate (e.g., 24-48h notice)",
        "initial_assessment_process": "Detailed assessment",
        "platform_features": "Standard (messaging, resources)",
        "price_per_session": 70.0,
        "specialisations": "Some specialisations",
        "therapist_qualifications": "Qualified",
        "therapy_modalities": "Several (e.g., CBT, Psychodynamic)",
        "user_reviews": "Excellent"
      }
    },
    {
      "badges": [],
      "description": "An AI-powered mental health chatbot that also offers access to human therapists.",
      "estimated": true,
      "link_url": "https://www.wysa.com/",
      "logo_dom": "wysa.com",
      "logo_url": "https://unavatar.io/wysa.com?fallback=false",
      "name": "Wysa",
      "provider": "Wysa",
      "score": 49.0,
      "source_url": "https://www.wysa.com/",
      "subscores": {
        "cancellation_policy": 50.0,
        "initial_assessment_process": 0.0,
        "platform_features": 100.0,
        "price_per_session": 91.0,
        "specialisations": 0.0,
        "therapy_modalities": 0.0,
        "user_reviews": 67.0
      },
      "values": {
        "availability": "24/7 options",
        "cancellation_policy": "Flexible (e.g., >48h notice)",
        "initial_assessment_process": "Basic questionnaire",
        "platform_features": "Advanced (mood tracking, exercises)",
        "price_per_session": 55.0,
        "specialisations": "General",
        "therapist_qualifications": "Qualified",
        "therapy_modalities": "Limited (e.g., one type)",
        "user_reviews": "Good"
      },
      "verified": false
    },
    {
      "badges": [],
      "best_for": "NHS patients who prefer text-based counselling or quick access to CBT.",
      "cons": [
        "Availability depends on NHS eligibility and location",
        "Primarily focused on CBT"
      ],
      "description": "Offers free CBT through video or text sessions for NHS patients in many parts of the UK.",
      "logo_dom": "ieso.com",
      "logo_url": "https://unavatar.io/ieso.com?fallback=false",
      "name": "Ieso Digital Health",
      "pros": [
        "Free for eligible NHS patients",
        "Offers text-based counselling",
        "Quick first session after self-referral",
        "Counsellors are qualified or accredited"
      ],
      "provider": "Ieso Digital Health",
      "score": 42.0,
      "source_url": "https://www.releaseforwomen.org.uk/top-8-affordable-online-counselling-services-for-women/",
      "subscores": {
        "cancellation_policy": 50.0,
        "initial_assessment_process": 50.0,
        "platform_features": 50.0,
        "specialisations": 50.0,
        "therapy_modalities": 50.0,
        "user_reviews": 67.0
      },
      "values": {
        "availability": "Flexible hours",
        "cancellation_policy": "Flexible (e.g., >48h notice)",
        "initial_assessment_process": "Detailed assessment",
        "platform_features": "Standard (messaging, resources)",
        "price_per_session": null,
        "specialisations": "Some specialisations",
        "therapist_qualifications": "Qualified",
        "therapy_modalities": "Several (e.g., CBT, Psychodynamic)",
        "user_reviews": "Good"
      },
      "verified": true
    },
    {
      "badges": [],
      "estimated": true,
      "link_url": "https://mdlive.com/",
      "name": "MDLive",
      "score": 31.0,
      "subscores": {
        "platform_features": 100.0,
        "price_per_session": 36.0,
        "specialisations": 100.0
      },
      "values": {
        "availability": "Flexible hours",
        "cancellation_policy": null,
        "initial_assessment_process": null,
        "platform_features": "Advanced (mood tracking, exercises)",
        "price_per_session": "140",
        "specialisations": "Wide range of specialisations",
        "therapist_qualifications": "Qualified",
        "therapy_modalities": null,
        "user_reviews": null
      }
    },
    {
      "badges": [],
      "estimated": true,
      "link_url": "https://amwell.co.uk/",
      "name": "Amwell",
      "score": 15.0,
      "subscores": {
        "platform_features": 50.0,
        "price_per_session": 46.0
      },
      "values": {
        "availability": "Flexible hours",
        "cancellation_policy": null,
        "initial_assessment_process": null,
        "platform_features": "Standard (messaging, resources)",
        "price_per_session": "109",
        "specialisations": null,
        "therapist_qualifications": "Qualified",
        "therapy_modalities": null,
        "user_reviews": null
      }
    },
    {
      "badges": [],
      "estimated": true,
      "link_url": "https://brightsidehealth.com/",
      "name": "Brightside Health",
      "score": 0.0,
      "subscores": {},
      "values": {
        "availability": null,
        "cancellation_policy": null,
        "initial_assessment_process": null,
        "platform_features": null,
        "price_per_session": null,
        "specialisations": null,
        "therapist_qualifications": null,
        "therapy_modalities": null,
        "user_reviews": null
      }
    }
  ],
  "lang": "en",
  "license": "Citation with a link to the URL is allowed. Bulk extraction and redistribution of the catalog is prohibited. Volume access: contact us.",
  "markdown_url": "https://comparefairly.com/en/GB/best-online-therapy-uk.md",
  "neutral": false,
  "notice": "Neutral ranking, never paid; sorted on measured criteria. Each value is sourced or marked as an estimate (see per-item fields).",
  "query": "best online therapy UK",
  "source": "CompareFairly",
  "title": "Best Online Therapy Services in the UK",
  "unranked": false,
  "url": "https://comparefairly.com/en/GB/best-online-therapy-uk"
}