{
  "canary": "0502c5a2538f63d2",
  "category": {
    "blocked": false,
    "commerce": true,
    "criteria": [
      {
        "group": "General",
        "key": "pricing",
        "label": "Pricing",
        "poids": 5,
        "sens": "plus_bas_mieux",
        "type": "prix",
        "unit": "USD"
      },
      {
        "group": "General",
        "key": "ease_of_use",
        "label": "Ease of Use",
        "options": [
          "Low",
          "Moderate",
          "High"
        ],
        "poids": 4,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "General",
        "key": "features",
        "label": "Features",
        "options": [
          "Basic",
          "Standard",
          "Advanced",
          "Comprehensive"
        ],
        "poids": 4,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "General",
        "key": "reporting_analytics",
        "label": "Reporting & Analytics",
        "options": [
          "Basic",
          "Standard",
          "Advanced"
        ],
        "poids": 4,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "General",
        "key": "customization",
        "label": "Customization Options",
        "options": [
          "Limited",
          "Moderate",
          "Extensive"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "General",
        "key": "integrations",
        "label": "Integrations",
        "options": [
          "None",
          "Limited",
          "Extensive"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "General",
        "key": "customer_support",
        "label": "Customer Support",
        "options": [
          "Limited",
          "Standard",
          "Premium"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "General",
        "key": "security_compliance",
        "label": "Security & Compliance",
        "options": [
          "Basic",
          "Standard",
          "High"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "Features",
        "key": "question_types",
        "label": "Question Types",
        "options": [
          "Basic",
          "Standard",
          "Advanced"
        ],
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "Features",
        "key": "logic_skip_patterns",
        "label": "Logic & Skip Patterns",
        "poids": 3,
        "sens": "plus_haut_mieux",
        "type": "boolean"
      },
      {
        "group": "Features",
        "key": "template_library",
        "label": "Template Library",
        "options": [
          "Small",
          "Medium",
          "Large"
        ],
        "poids": 2,
        "sens": "plus_haut_mieux",
        "type": "ordinal"
      },
      {
        "group": "Features",
        "key": "collaboration_tools",
        "label": "Collaboration Tools",
        "poids": 2,
        "sens": "plus_haut_mieux",
        "type": "boolean"
      }
    ],
    "faq": [
      {
        "a": "In 2026, Alchemer (formerly SurveyGizmo) leads our comparison with a score of 88/100, followed closely by Jotform, based on criteria like pricing, ease of use, features, reporting, customization, and integrations.",
        "q": "What are the best online survey tools in 2026?"
      },
      {
        "a": "Our ranking is based on a comprehensive analysis of key features such as pricing, ease of use, advanced features, reporting capabilities, customization options, and integration possibilities. We maintain strict neutrality; our rankings are not influenced by any paid placements, and all data is sourced.",
        "q": "How do you rank the online survey tools?"
      },
      {
        "a": "Jotform is a strong contender, ranking just behind Alchemer in our comparison. It offers a robust set of features that make it a viable alternative for many users looking for online survey solutions.",
        "q": "Is Jotform a good alternative to Alchemer for online surveys?"
      },
      {
        "a": "Our comparison evaluates pricing alongside features, ease of use, and other critical factors. Alchemer and Jotform are top-rated, and their specific pricing tiers can be reviewed on their respective websites to find the best fit for your budget.",
        "q": "Where can I find the most affordable online survey tool with good features?"
      }
    ],
    "kind": "category",
    "model": "",
    "ms": 2047,
    "neutral": false,
    "path": [
      "software",
      "business-software",
      "survey-tools"
    ],
    "price_key": "pricing",
    "profile_questions": [
      {
        "options": [
          "Market Research",
          "Customer Feedback",
          "Employee Engagement",
          "Event Feedback"
        ],
        "q": "What is your primary use case?"
      }
    ],
    "subject": "service",
    "suggestions": [
      "best free survey tools",
      "survey monkey alternatives",
      "google forms vs survey monkey",
      "online form builders"
    ],
    "tier": "silver",
    "title": "Best Online Survey Tools",
    "unranked": false,
    "visual": "logo"
  },
  "country": "US",
  "freshness": {
    "age_days": 28.8,
    "stale": false,
    "ttl_days": 30
  },
  "items": [
    {
      "badges": [
        "best_overall"
      ],
      "best_for": "Workflow automation",
      "cons": [
        "No free plan, trial only",
        "Higher starting price"
      ],
      "description": "Native Salesforce/HubSpot integrations.",
      "estimated": true,
      "logo_dom": "alchemer.com",
      "logo_url": "https://unavatar.io/alchemer.com?fallback=false",
      "name": "Alchemer (formerly SurveyGizmo)",
      "pros": [
        "Native Salesforce/HubSpot integrations",
        "Workflow automation capabilities"
      ],
      "provider": "Alchemer",
      "review_summary": "Alchemer is noted for its strong workflow automation capabilities and native integrations with platforms like Salesforce and HubSpot. It does not offer a free plan, only a trial, and has a higher starting price point.",
      "score": 88.0,
      "source_url": "https://www.guideflow.com/blog/survey-software-tools",
      "subscores": {
        "collaboration_tools": 100.0,
        "customer_support": 100.0,
        "customization": 100.0,
        "ease_of_use": 50.0,
        "features": 67.0,
        "integrations": 100.0,
        "logic_skip_patterns": 100.0,
        "pricing": 96.0,
        "question_types": 100.0,
        "reporting_analytics": 100.0,
        "security_compliance": 100.0,
        "template_library": 50.0
      },
      "values": {
        "collaboration_tools": true,
        "customer_support": "Premium",
        "customization": "Extensive",
        "ease_of_use": "Moderate",
        "features": "Advanced",
        "integrations": "Extensive",
        "logic_skip_patterns": true,
        "pricing": 55,
        "question_types": "Advanced",
        "reporting_analytics": "Advanced",
        "security_compliance": "High",
        "template_library": "Medium"
      },
      "verified": false
    },
    {
      "badges": [],
      "best_for": "Forms + payments",
      "cons": [
        "Limited free plan (100 submissions/month across all forms)",
        "Only 5 forms on the free plan"
      ],
      "description": "10,000+ templates + payment collection.",
      "link_url": "https://jotform.com/",
      "logo_dom": "jotform.com",
      "logo_url": "https://unavatar.io/jotform.com?fallback=false",
      "name": "Jotform",
      "pros": [
        "10,000+ templates",
        "Payment collection capabilities",
        "HIPAA/GDPR compliance"
      ],
      "provider": "Jotform",
      "rating": 4.7,
      "review": "10,000+ templates + payment collection.",
      "review_summary": "Jotform stands out with its vast library of over 10,000 templates and the ability to collect payments directly through forms. It also offers HIPAA/GDPR compliance. The free plan is limited to 5 forms and 100 submissions per month in total.",
      "score": 87.0,
      "source_url": "https://www.guideflow.com/blog/survey-software-tools",
      "subscores": {
        "collaboration_tools": 100.0,
        "customer_support": 50.0,
        "customization": 100.0,
        "ease_of_use": 100.0,
        "features": 67.0,
        "integrations": 100.0,
        "logic_skip_patterns": 100.0,
        "pricing": 97.0,
        "question_types": 100.0,
        "reporting_analytics": 50.0,
        "security_compliance": 100.0,
        "template_library": 100.0
      },
      "values": {
        "collaboration_tools": true,
        "customer_support": "Standard",
        "customization": "Extensive",
        "ease_of_use": "High",
        "features": "Advanced",
        "integrations": "Extensive",
        "logic_skip_patterns": true,
        "pricing": 39,
        "question_types": "Advanced",
        "reporting_analytics": "Standard",
        "security_compliance": "High",
        "template_library": "Large"
      },
      "verified": true
    },
    {
      "badges": [],
      "best_for": "All-around use",
      "cons": [
        "No visual logic map",
        "Lots of questions but no audience to ask them to?"
      ],
      "description": "SurveyMonkey is the most recognized name in survey software, and for most teams it's the default starting point - with good reason.",
      "link_url": "https://surveymonkey.com/",
      "logo_dom": "surveymonkey.com",
      "logo_url": "https://unavatar.io/surveymonkey.com?fallback=false",
      "name": "SurveyMonkey",
      "pros": [
        "AI-powered Genius builder + 250+ templates",
        "Strong analytics",
        "200+ integrations",
        "Template library that covers almost every use case"
      ],
      "provider": "SurveyMonkey",
      "rating": 4.4,
      "review": "No visual logic map",
      "review_summary": "SurveyMonkey is a widely recognized and often default choice for survey software, praised for its AI-powered builder, extensive templates, strong analytics, and numerous integrations. However, it lacks a visual logic map.",
      "score": 85.0,
      "source_url": "https://www.guideflow.com/blog/survey-software-tools",
      "subscores": {
        "collaboration_tools": 100.0,
        "customer_support": 50.0,
        "customization": 50.0,
        "ease_of_use": 100.0,
        "features": 67.0,
        "integrations": 100.0,
        "logic_skip_patterns": 100.0,
        "pricing": 98.0,
        "question_types": 100.0,
        "reporting_analytics": 100.0,
        "security_compliance": 50.0,
        "template_library": 100.0
      },
      "values": {
        "collaboration_tools": true,
        "customer_support": "Standard",
        "customization": "Moderate",
        "ease_of_use": "High",
        "features": "Advanced",
        "integrations": "Extensive",
        "logic_skip_patterns": true,
        "pricing": 25,
        "question_types": "Advanced",
        "reporting_analytics": "Advanced",
        "security_compliance": "Standard",
        "template_library": "Large"
      },
      "verified": true
    },
    {
      "badges": [],
      "best_for": "Enterprise research",
      "cons": [
        "Very limited free plan"
      ],
      "description": "The most powerful analytics engine on this list, used by 13,000+ brands.",
      "link_url": "https://qualtrics.com/",
      "logo_dom": "qualtrics.com",
      "logo_url": "https://unavatar.io/qualtrics.com?fallback=false",
      "name": "Qualtrics",
      "pros": [
        "ExpertReview AI + conjoint/MaxDiff analysis",
        "Most powerful analytics engine"
      ],
      "provider": "Qualtrics",
      "rating": 4.3,
      "review": "The most powerful analytics engine on this list, used by 13,000+ brands.",
      "review_summary": "Qualtrics is highlighted for its powerful analytics engine, making it a top choice for enterprise research. It offers advanced analysis features like ExpertReview AI and conjoint/MaxDiff analysis, but its free plan is very limited.",
      "score": 79.0,
      "source_url": "https://www.guideflow.com/blog/survey-software-tools",
      "subscores": {
        "collaboration_tools": 100.0,
        "customer_support": 100.0,
        "customization": 100.0,
        "ease_of_use": 50.0,
        "features": 100.0,
        "integrations": 100.0,
        "logic_skip_patterns": 100.0,
        "pricing": 0.0,
        "question_types": 100.0,
        "reporting_analytics": 100.0,
        "security_compliance": 100.0,
        "template_library": 50.0
      },
      "values": {
        "collaboration_tools": true,
        "customer_support": "Premium",
        "customization": "Extensive",
        "ease_of_use": "Moderate",
        "features": "Comprehensive",
        "integrations": "Extensive",
        "logic_skip_patterns": true,
        "pricing": 1500,
        "question_types": "Advanced",
        "reporting_analytics": "Advanced",
        "security_compliance": "High",
        "template_library": "Medium"
      },
      "verified": true
    },
    {
      "badges": [],
      "best_for": "Recurring surveys",
      "cons": [
        "Limited free plan (100 responses/month)",
        "Visuals can be inconsistent",
        "Slower updates"
      ],
      "description": "Automated recurring survey scheduling.",
      "link_url": "https://surveysparrow.com/",
      "logo_dom": "surveysparrow.com",
      "logo_url": "https://unavatar.io/surveysparrow.com?fallback=false",
      "name": "SurveySparrow",
      "pros": [
        "Automated recurring survey scheduling",
        "Chatbot-style surveys",
        "Multi-channel distribution"
      ],
      "provider": "SurveySparrow",
      "rating": 4.4,
      "review": "Automated recurring survey scheduling.",
      "review_summary": "SurveySparrow is highlighted for its chatbot-style surveys and automated recurring survey scheduling, making it suitable for continuous feedback collection. The free plan has limitations on responses and active surveys, and some users have noted inconsistent visuals and slower update cycles.",
      "score": 77.0,
      "source_url": "https://www.guideflow.com/blog/survey-software-tools",
      "subscores": {
        "collaboration_tools": 100.0,
        "customer_support": 50.0,
        "customization": 50.0,
        "ease_of_use": 100.0,
        "features": 67.0,
        "integrations": 100.0,
        "logic_skip_patterns": 100.0,
        "pricing": 99.0,
        "question_types": 100.0,
        "reporting_analytics": 50.0,
        "security_compliance": 50.0,
        "template_library": 50.0
      },
      "values": {
        "collaboration_tools": true,
        "customer_support": "Standard",
        "customization": "Moderate",
        "ease_of_use": "High",
        "features": "Advanced",
        "integrations": "Extensive",
        "logic_skip_patterns": true,
        "pricing": 19,
        "question_types": "Advanced",
        "reporting_analytics": "Standard",
        "security_compliance": "Standard",
        "template_library": "Medium"
      },
      "verified": true
    },
    {
      "badges": [
        "best_value"
      ],
      "best_for": "GDPR-compliant surveys",
      "cons": [
        "Limited to 3 active surveys on free plan",
        "Basic reporting only",
        "Limited template access on free plan"
      ],
      "description": "GDPR-compliant surveys.",
      "link_url": "https://zohosurvey.com/",
      "logo_dom": "zoho.com",
      "logo_url": "https://unavatar.io/zoho.com?fallback=false",
      "name": "Zoho Survey",
      "pros": [
        "GDPR-compliant",
        "Advanced logic and multilingual support",
        "Affordable pricing"
      ],
      "provider": "Zoho",
      "rating": 4.6,
      "review": "GDPR-compliant surveys.",
      "review_summary": "Zoho Survey is noted for its GDPR compliance and advanced logic capabilities, along with multilingual support, making it suitable for customer and employee satisfaction surveys. The free plan is restricted to 3 active surveys and offers only basic reporting.",
      "score": 76.0,
      "source_url": "https://www.proprofssurvey.com/blog/best-online-survey-tools/",
      "subscores": {
        "collaboration_tools": 100.0,
        "customer_support": 50.0,
        "customization": 50.0,
        "ease_of_use": 100.0,
        "features": 67.0,
        "integrations": 100.0,
        "logic_skip_patterns": 100.0,
        "pricing": 100.0,
        "question_types": 100.0,
        "reporting_analytics": 0.0,
        "security_compliance": 100.0,
        "template_library": 50.0
      },
      "values": {
        "collaboration_tools": true,
        "customer_support": "Standard",
        "customization": "Moderate",
        "ease_of_use": "High",
        "features": "Advanced",
        "integrations": "Extensive",
        "logic_skip_patterns": true,
        "pricing": 7.42,
        "question_types": "Advanced",
        "reporting_analytics": "Basic",
        "security_compliance": "High",
        "template_library": "Medium"
      },
      "verified": true
    },
    {
      "badges": [],
      "best_for": "Conversational surveys",
      "cons": [
        "Performance lag with complex forms",
        "Limited free plan (10 responses/month)"
      ],
      "description": "Conversational one-question-at-a-time format drives higher engagement on customer-facing surveys.",
      "link_url": "https://typeform.com/",
      "logo_dom": "typeform.com",
      "logo_url": "https://unavatar.io/typeform.com?fallback=false",
      "name": "Typeform",
      "pros": [
        "One-question-at-a-time UI drives completion",
        "Conversational, engagement-focused design"
      ],
      "provider": "Typeform",
      "rating": 4.5,
      "review": "Conversational, engagement-focused design.",
      "review_summary": "Typeform is recognized for its engaging, conversational survey format that presents one question at a time, which drives higher completion rates. While it offers a free plan, it's limited to 10 responses per month, and complex forms may experience performance lag.",
      "score": 76.0,
      "source_url": "https://www.guideflow.com/blog/survey-software-tools",
      "subscores": {
        "collaboration_tools": 0.0,
        "customer_support": 50.0,
        "customization": 100.0,
        "ease_of_use": 100.0,
        "features": 67.0,
        "integrations": 100.0,
        "logic_skip_patterns": 100.0,
        "pricing": 98.0,
        "question_types": 100.0,
        "reporting_analytics": 50.0,
        "security_compliance": 50.0,
        "template_library": 50.0
      },
      "values": {
        "collaboration_tools": false,
        "customer_support": "Standard",
        "customization": "Extensive",
        "ease_of_use": "High",
        "features": "Advanced",
        "integrations": "Extensive",
        "logic_skip_patterns": true,
        "pricing": 29,
        "question_types": "Advanced",
        "reporting_analytics": "Standard",
        "security_compliance": "Standard",
        "template_library": "Medium"
      },
      "verified": true
    },
    {
      "badges": [
        "cheapest"
      ],
      "best_for": "Free surveys",
      "cons": [
        "Basic design and analytics",
        "No logic or advanced customization"
      ],
      "description": "Genuinely unlimited responses at zero cost, though design and analytics are basic.",
      "link_url": "https://google.com/",
      "logo_dom": "google.com",
      "logo_url": "https://unavatar.io/google.com?fallback=false",
      "name": "Google Forms",
      "pros": [
        "Unlimited responses, Google Sheets sync",
        "Completely free with unlimited use"
      ],
      "provider": "Google",
      "rating": 4.7,
      "review": "Genuinely unlimited responses at zero cost, though design and analytics are basic.",
      "review_summary": "Google Forms is lauded as the best free survey tool, offering unlimited responses and forms at no cost, with seamless Google Sheets integration. However, its design and analytics capabilities are basic, and it lacks advanced features like logic branching.",
      "score": 32.0,
      "source_url": "https://www.guideflow.com/blog/survey-software-tools",
      "subscores": {
        "collaboration_tools": 100.0,
        "customer_support": 0.0,
        "customization": 0.0,
        "ease_of_use": 100.0,
        "features": 0.0,
        "integrations": 50.0,
        "logic_skip_patterns": 0.0,
        "pricing": 100.0,
        "question_types": 0.0,
        "reporting_analytics": 0.0,
        "security_compliance": 0.0,
        "template_library": 0.0
      },
      "values": {
        "collaboration_tools": true,
        "customer_support": "Limited",
        "customization": "Limited",
        "ease_of_use": "High",
        "features": "Basic",
        "integrations": "Limited",
        "logic_skip_patterns": false,
        "pricing": 0,
        "question_types": "Basic",
        "reporting_analytics": "Basic",
        "security_compliance": "Basic",
        "template_library": "Small"
      },
      "verified": true
    }
  ],
  "lang": "en",
  "license": "Citation with a link to the URL is allowed. Bulk extraction and redistribution of the catalog is prohibited. Volume access: contact us.",
  "markdown_url": "https://comparefairly.com/en/US/best-online-survey-tools.md",
  "neutral": false,
  "notice": "Neutral ranking, never paid; sorted on measured criteria. Each value is sourced or marked as an estimate (see per-item fields).",
  "query": "best online survey tools",
  "source": "CompareFairly",
  "title": "Best Online Survey Tools",
  "unranked": false,
  "url": "https://comparefairly.com/en/US/best-online-survey-tools"
}